Support
Contact Us
We're here to help. Choose the channel that works best for you.
In-app messaging
FastestThe fastest way to get help. Open a support ticket directly from your account dashboard and our team will reply in the same thread.
Go to messages →Live chat
Real-timeUse the chat bubble in the bottom-right corner of any page to start a real-time conversation with our support team.
Prefer email? Reach us at cheapsubs@proton.me. We aim to reply within 24 hours on business days.
Send email →Discord
CommunityJoin our community server and open a support ticket in the #support channel. Great for quick questions and community help.
Join Discord →Response times
- In-app & live chat — typically under 1 hour during business hours
- Email — within 24 hours on business days (Mon–Fri)
- Discord — monitored daily; community members may respond sooner