Support

Help Centre

Answers to the most common questions — or reach us directly if you need more help.

Getting started

New to CheapSubs? Learn how to create an account and place your first order.

How orders work, delivery times, tracking, and what to do if something goes wrong.

Our 14-day warranty — who qualifies, how to claim, and timelines.

Managing your profile, password, notifications, wallet, and payment methods.

Keeping your account safe, recognising phishing, and what to do if compromised.

What shared subscriptions are, what you receive, and how to use them.

Still need help?

Our team is available via in-app messaging, the live chat bubble on any page, email, or our Discord server.